Call Center Associate

July 2015-Present

St. Peter's University Hospital 

New Brunswick, NJ

  • Collaborates with hospital staff to obtain diet orders, allergy information and meal tickets 
  • Assists patients in making meal choices that are compliant with their individualized diets 
  • Review, discuss and modify menu choices with patients at bedside
  • Monitor eating habits and record food intake of patients on calorie counts 
  • Inputs and searches patient information on technology such as McKesson and C-BORD

Senior Peer Instructor 

December 2015-December 2016 

Rutgers University office of undergraduate affairs 

New Brunswick, nj

  • Works with a team to efficiently improve & develop training seminars for future Peer Instructors 
  • Interviews candidates for the Peer Instructor position and helped with selection process
  • Serves as a mentor for 11 Peer Instructors and supervised their teaching journeys as they taught their own curriculums 

Peer Instructor 

March 2015-December 2016 

RUTGERS UNIVERSITY OFFICE OF UNDERGRADUATE AFFAIRS 

NEW BRUNSWICK, NJ

  • Taught an accredited 10-week long First Year Interest Group Seminar (FIGS) titled "Exploring Nutrition" to twenty five freshman year students 
  • Created and facilitated lesson plans that included elements such as career development, academic success and personal wellness    
  • Mentored students by helping them navigate available university resources and easing the high school to college transition
  • Graded assignments, kept track of attendance and made final grade recommendations to the department 

Shift Manager 

May 2012- Present 

Rita's italian ice 

Rahway, nj

  • Provides customer service through the window by taking and executing orders from guests
  • Managers publicity and advertisements through social media outlets such as Twitter, Instagram and Facebook
  • Counts and receives orders and gives change as requested
  • Leads a team up to four employees during shifts to make sure tasks are being completed 
  • Holds the responsibility of opening and closing the store and managing the registers 

  • Answered phone calls and solved immediate problems and questions immediately 
  • Kept records up to date and accurate for each of the facilities members 
  • Used the computer system to take customer payments 
  • Operated the  organization system to schedule appointments for the amenities offered 
  • In charge of opening and closing the center and managing the register

Front Desk Receptionist 

October 2014 - March 2015 

RWJ FITNESS AND WELLNESS CENTER

NEW BRUNSWICK, NJ


  • Kept the front of the house organized and neat
  • Demonstrated the ability to converse and work efficiently and effectively with customers 
  • Displayed the ability to work under fast paced situations
  • Greeted guests as they came in and excited the restaurant 
  • Kept up-to-date with party records and the beverage list 
  • Ran food and cleared tables during lunch and dinner service for resturant guests

Hostess/Food Runner 

October 2013 - November 2014 

THE FROG & PEACH

NEW BRUNSWICK, NJ